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How to SSH to your server

Last updated on Aug 27, 2026

After ordering a VPS on our website, you will receive your username and password via email. You can then attempt to log in to the server using the Console feature (VNC, Spice) in the server control panel with the provided credentials. However, using the Console can be somewhat slow; instead, you can use SSH to connect to your server.

  1. SSH by using Terminal:

    If you are using OS based on Linux (Ubuntu, Cent OS...) or the Mac OS on your local machine, you can use Terminal to ssh to your server.

    • Open Terminal on your local machine.

    • Type the command: ssh [email protected] (example: ssh [email protected]). For the pop-up question, you can type "yes", after that you can paste the password received via email into it to authenticate:


    • You have now successfully connected to your VPS via SSH.

    • Disconnect: Type Exit and hit Enter to close the session.

  2. SSH by using Command Promt:

    If you are using Window OS (Window Server, Window 11...) you can use Command Promt to ssh to your Server.

    • Open Command Promt on your window machine: Press the Windows Key + R, type cmd, and hit Enter.

    • Type the command: ssh [email protected] (example: ssh [email protected])


    • Accept the Host Key (First Time Only): If prompted with a security warning about the authenticity of the host, type yes and press Enter.

    • Enter Your Password: Type the password for the remote user. Note: The cursor will not move or show characters while typing for security purposes. Press Enter once done.

    • Disconnect: Type Exit and hit Enter to close the session.

  3. SSH to your Web Hosting :

    If you have purchased web hosting plans with SSH integration (Standard or Enterprise plans), you can connect to the web hosting server via SSH using your Plesk login credentials; the SSH port used is 63000.

  4. Fingerprint issue with host key change:

    • You may sometimes encounter the error "WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!" when attempting to connect to a VPS via SSH; this typically occurs after changing the root password via the "rescue" tab or rebuild the the OS on the VPS:


    • This warning appears when your SSH client detects that your server's host key doesn't match what it previously recorded. It's expected after resetting your root password or rebuilding your VPS's OS, both of which can regenerate the server's SSH host key.

    • If you know the server was changed or reinstalled, you need to remove the old, stored host key so SSH can save the new one. Run the automated key-removal command provided directly in the error output:

      ssh-keygen -R your.vps.ip.address

    • Now you can reconnect to your VPS by SSH. It will prompt you to accept the new key fingerprint. Type yes to store it and connect.

  5. Forcing password login (if SSH keeps timing out):

    • If you have multiple SSH keys configured on your computer, your SSH client may try all of them before falling back to a password — this can cause the connection to time out or get rejected with a Too many authentication failures error, especially if your server has a low MaxAuthTries limit.

    • To skip key-based auth and connect with just a password, use:

      ssh -o PubkeyAuthentication=no [email protected]

    • This tells SSH to skip trying your local keys entirely and go straight to password authentication.